online booking

Privacy Policy

Perak Hotel is committed to ensuring your privacy by respecting the confidentiality of the personal information that you may provide us through the website.

COLLECTION

Personal information refers to name, birthday, e-mail address, mailing address, country of residence, contact number, company name and job title, credit card information and travel details.

The website only collects what information is relevant to furnish you with a fulfilling digital experience that includes processing reservations, requests, enquiries and feedbacks. In aggregate form, the information you provide may also be used to generate statistics and marketing strategies.

We only collect information that is voluntarily and knowingly given by you. If not agreeable to what has been conveyed in this Privacy Policy, please do not furnish any personal information.

SHARING AND DISCLOSURE

Your information is stored in secured servers and subject to controlled access. We will not share your personal information outside of our company without your permission. Non-personally identifiable information concerning your user behaviour at the site may be shared to third parties.

DOMAIN INFORMATION

We automatically log all traffic to our website. This information enables us to discern user behaviour such as user profiles, frequency of visits, and which segments of the site are popular. This information helps improve the website so as to provide a better digital experience.

COOKIES

We use cookies technology to track user behaviour, enforce security and offer customised content. There are measures that can be taken by you to deny the cookies feature but this may affect your digital experience. The cookies placed on your computer hard drive are either automatically deleted or remain in your computer until expiration or manual deletion by you. Cookies only collect non-personally identifiable information.

THIRD PARTY SITES

Our website has hyperlinks to other sites. These websites are not owned by us and have their own privacy policies. Please be aware that we are not responsible for information you share with any of the linked sites.

CHANGES TO PRIVACY POLICY

We reserve the right to review and amend this Privacy Policy periodically. We encourage you to review this policy for changes from time to time.

QUESTIONS

Please direct any questions or concerns about our collection, use or disclosure of your personal information to reservations@peraklodge.net

Perak Hotel reserves the right to amend, modify or change any of the terms and conditions at any time and without prior notice by posting the amended terms on our website.